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Home / Terms of Service

Terms of Service

The rules for using our website, requesting quotes, and hearing from us. Written in plain language wherever we could.

Last updated October 8, 2026

On this page

  1. Agreeing to these terms
  2. Who we are
  3. Quotes and coverage
  4. Consent to contact you
  5. How your information is used
  6. Information on this site
  7. Your responsibilities
  8. Our content
  9. Links to other websites
  10. No warranties
  11. Limitation of liability
  12. Changes to these terms
  13. Governing law
  14. Contact us

Agreeing to these terms

These Terms of Service apply to your use of the Neighbors Trust website, quote forms, and any communication you start with us through the site. "Neighbors Trust," "we," "us," and "our" refer to our agency. "You" refers to anyone who visits the site or submits information through it.

By using the site or submitting a form, you agree to these terms and to our Privacy Policy. If you don't agree, please don't use the site.

Who we are

Neighbors Trust is an independent insurance agency based in Portland, Oregon. We represent multiple insurance companies and help you compare and buy coverage from them. We do not issue insurance policies ourselves. Every policy is issued and backed by the insurance company named on it.

Life insurance is offered in all 50 states. Home, auto, and business insurance are offered in Oregon and in other states only where we hold the required licenses.

Quotes and coverage

Quotes, estimates, and rates shown on this site or given in a conversation are based on the information you provide and the insurer's guidelines at that time. They are not offers of coverage and may change after the insurer reviews your application, driving record, claims history, health information, or property details.

Submitting a form does not start coverage. Coverage begins only when an insurer accepts your application and we or the insurer confirm it in writing. Please don't cancel an existing policy until your new coverage is confirmed.

Your coverage is governed entirely by the terms, conditions, limits, and exclusions of the policy you buy. If anything on this site differs from your policy, the policy controls.

Consent to contact you

When you submit your phone number or email address, you agree that Neighbors Trust may contact you by phone, text message, and email about your request, your quote, and your policies.

  • Calls or texts that use automated technology or prerecorded messages will be sent only if you have given the separate consent the law requires.
  • Your consent to be contacted is not a condition of buying any product.
  • Message frequency varies. Message and data rates may apply.
  • You can opt out at any time. Reply STOP to any text, use the unsubscribe link in any email, or tell us by phone or email.

We do not sell your contact information to lead buyers or marketing companies.

How your information is used

To prepare quotes and place coverage, we share the information you give us with the insurance companies and underwriters we represent. Those insurers may also obtain reports such as motor vehicle records, claims history, or consumer reports, as allowed by law. Our Privacy Policy explains in detail what we collect, how we use it, and your choices.

Information on this site

Content on this site, including articles, FAQs, and product descriptions, is general information to help you understand insurance. It is not legal, tax, investment, or financial advice. Product features and availability vary by insurer and state. Talk with a licensed agent about your situation, and with a tax or financial professional about tax or investment questions.

Your responsibilities

You agree to give complete and accurate information when you request a quote or apply for coverage. Incorrect or incomplete information can change your price, delay your application, or lead an insurer to deny a claim or cancel a policy.

You agree not to misuse the site, including by submitting false information, trying to access systems you aren't authorized to use, or interfering with how the site works.

Our content

The text, design, logo, and graphics on this site belong to Neighbors Trust or are used with permission. You may view and print pages for your personal use. You may not copy, republish, or sell our content without written permission. Insurance company names and logos belong to their owners.

Links to other websites

Our site may link to insurance companies, payment portals, and other websites we don't control. We aren't responsible for their content, policies, or practices. Using those sites is at your own risk and subject to their terms.

No warranties

We work to keep this site accurate and available, but it is provided "as is" and "as available." To the extent allowed by law, we make no warranties, express or implied, about its accuracy, completeness, or uninterrupted operation.

Limitation of liability

To the fullest extent allowed by law, Neighbors Trust and its owners, employees, and agents are not liable for indirect, incidental, special, or consequential damages arising from your use of this site. Nothing in these terms limits any rights you have under your insurance policy or under laws that cannot be waived.

Changes to these terms

We may update these terms from time to time. When we do, we'll change the "Last updated" date at the top of this page. Changes apply from the date they are posted, and using the site after that means you accept the updated terms.

Governing law

These terms are governed by the laws of the State of Oregon, without regard to its conflict-of-law rules. Any dispute about these terms or the site will be handled in the state or federal courts located in Multnomah County, Oregon, unless the law requires otherwise.

Contact us

Questions about these terms? Reach us at:

Neighbors Trust
1627 NW 14th Ave, Portland, OR 97209
Phone: (503) 732-0202
Email: hello@neighborstrust.us

Neighbors Trust

Independent insurance agency in Portland, Oregon. Home, auto, commercial, and trucking insurance across Oregon, and life insurance in all 50 states.

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  • (503) 732-0202
  • hello@neighborstrust.us
  • 1627 NW 14th Ave
    Portland, OR 97209
  • Mon to Fri, 8:30am to 5:30pm
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